Creating PTR/rDNS Records in the MyV Customer Portal
Creating PTR (Pointer) records, also known as reverse DNS (rDNS) records, in the myV Customer Portal is a crucial step in managing how your domain’s …
Latest articles for category: Customer Service
Hivelocity FAQ
The following is a list of commonly asked questions relating to Hivelocity, our company policies, and billing. If you have a specific question, use the …
How do I change my Personal Information?
If you want to change your Personal Information, please go to https://my.hivelocity.net/ and Login. In “My account icon” click in “Account Settings”; The first block …
How to add automated Daily Backups and Rapid Restore service to your Hivelocity server.
This is an in-depth informational video on our new Daily Backup and Rapid Restore service.
How to add free Cloud Storage to your Hivelocity account
*Update 10/2021: Please note, this is an EOL product no longer being offered to new customers. 1. Log into your account at my.hivelocity.net. 2. …
How to Access Your Hivelocity Server’s IPMI
What is IPMI? IPMI is a useful feature on your device that allows you to remote control your server regardless of if it has an …
What is Softaculous and do HiVelocity Provide it with CPanel dedicated server
The Softaculous is an auto-installer which allows the installation of web applications with the click of a button. A wide variety of applications are available …
What is “3 Free Months of Web Hosting?”
If you prepay for 12 months of hosting on any “Shared, Virtual Server or Reseller” plan we will provide 3 additional months of service free. …
Test your network speed
We have a download test page- https://www.hivelocity.net/about/network. If you need more email sales@hivelocity.net
What is your acceptable use policy ?
Acceptable Use Policy AUP HiVelocity.net’s services may be used for lawful purposes only. Unacceptable practices include but are not limited to: drug dealing; attempting without …
How do I access the legacy support system
If you wish to review tickets you have posted in the legacy support system you can login to it at https://support.hivelocity.net/index.php The username and password …
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