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Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

With Managed Server Technicians on-site 24/7/365, your server is always in good hands.

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How to access your Hivelocity server’s IPMI

To access your Hivelocity server’s IPMI interface, please complete the following steps:

1. Log into your account at my.hivelocity.net

myVelocity-login

2. Click on the Devices section and select the Device you wish to access the IPMI of, then select the “IPMI” tab under the bandwidth graph.

devices-ipmi-tab

3. Click on the “Connect to IPMI” button to display step by step instructions on accessing.

connect-to-ipmi-button

 

You can connect to the IPMI of your server in two ways.

The first way is we can allow your IP through to the IPMI network for a limited time (12 hours). To do this simply click the button to Allow your IP.

 

Once it’s added, it will let you know, and then give a button to show the IPMI login page, and also a button to show your credentials, like so:

 

It’s possible that there are too many connections being temporarily allowed, and in that case:

 

The second and permanent way is as follows:

Click on the button that says “VPN 2 (new)” (or use VPN 1 as a fallback) and login with the username provided in this section and password you use for my.hivelocity.net and follow the instructions until you are connected to the VPN.

ipmi-connection-detailed

5. Click on “Connect to IPMI Control Panel” or “IPMI Login Page” if you did the first method in Step 4(NOTE: YOU MUST CONNECT TO THE VPN PRIOR TO ACCESSING THE IPMI WEB UI, OR HAVE ADDED YOUR IP TO THE ALLOW LIST FROM THE STEPS ABOVE) and enter the credentials as they are listed in the “Show my IPMI Credentials” link in the previous step and click “Login” to log in.

ipmi-login

6. You should now see the main dashboard of the IPMI interface.

 

Congratulations! you have successfully logged into your server’s IPMI, you can now do things like reboot and console your server as if you were standing in front of it. More information regarding usage of the IPMI system can be found in the following user’s guide published by the manufacturer: https://www.supermicro.com/manuals/other/IPMI_Users_Guide.pdf

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Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: [email protected] We are also available to you through our phone and live chat system 24/7/365.

Rapid Restore

Backup your entire server’s data every night and have access to 5 days of rolling restore points.  Restore your server’s data, OS and configuration any time you need it.

Our Rapid Restore service saves the day during accidental data loss, hardware failures and virus contraction. Simply pick your recovery point and restore the data from that day. 

DDoS Protection

While our competitors may advertise DDoS protection, most often, they are merely implementing easily evaded router rules or simply black-holing targeted servers. They consider this “DDoS protecting their network.” However, neither of these solutions should give comfort to any online business. Should your site be attacked, chances are likely both of these options will end with your server being taken offline. At Hivelocity, we take the responsibility of keeping your servers online very seriously. For this reason, we offer two very serious forms of DDoS protection.

FREE

Every solution we provide includes our Filtering Edge of Network System (FENS). FENS is a series of proprietary systems that proactively monitors and protects the entire Hivelocity Network from most common Denial of Service (DOS) and Distributed Denial of Service (DDoS) attacks.

$15/MONTH PER SERVER

For an extra fee, you can enhance your server’s protection further with the addition of our Server Defense System. Our Server Defense System sits in front of your server, inspecting inbound data and looking for malicious traffic. The moment an attack is detected, it instantly begins scrubbing each data packet. Hivelocity’s Server Defense System delivers business continuity even in the face of massive and complex attacks.

Our Server Defense System is like adding an alarm and armed guard to your business, alerting you to and destroying anything attempting to jump that fence. Our Server Defense System utilizes internally developed proprietary systems in addition to Corero’s Threat Defense Smartwalls for data packet scrubbing. Each of our data centers is a scrubbing center with Corero Smartwalls on-premise, allowing us to provide on-prem zero-lag data scrubbing.

SSL Certificates

The security of your online commerce and protecting your customers’ data is as important to us as it is to you. When your customers see the green bar, they will know their connection to you is protected. We offer single domain, multi-domain, and wild-card certificates.

We offer industry leading 128-bit encryption certificates, allowing you to conduct e-commerce with complete security. Inspire confidence in your customers by displaying any number of seals and indicators certifying that your site is secure.

Load Balancing

Adding this service to two servers with identical content will allow you to distribute your load evenly across your hardware. Don’t lose business because you couldn’t handle the demand. Load balance and handle your biggest resource spikes with ease.

Firewalls

Stop attacks, prevent unauthorized access, and achieve regulatory compliance. Our Juniper hardware firewalls offload the work so your server never has to consume resources protecting itself from malicious traffic. A single firewall can be used to protect multiple servers.

Cloud Storage

Cloud storage offers users redundancy and easy accessibility, ensuring your data remains secure and readily available. Scale to as much as you need for only a 20¢/GB.

Cloud Storage is distributed and replicated across many servers, protecting your data from hardware failure. Highly scalable, it can handle thousands of client connections via TCP/IP. Connect to your virtual drive with SFTP, FTP, and SSHMount and in the future NFS and AFP. Cloud Storage is based on a stackable design which is upgradeable up to 2TB per instance.