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Your Webhosting Questions
Answered by the Webhosting Experts
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How do I change my Personal Information?

If you want to change your Personal Information, please go to https://my.hivelocity.net/ and Login.

In “My account icon” click in “Account Settings”;

The first block will be your Contact Information. You change the information you want and them Click in “Account Up to Date”.

How do I change my Payment Method to PayPal?

If you want to change your Payment Method to PayPal account link, please go to https://my.hivelocity.net/ and Login.

Click in “Billing”, and then in Payment Methods.

Click in “Create Paypal Subscription” than complete the process as requested.

How do I update my Credit Card information?

If you want to update your Credit Card information, please go to https://my.hivelocity.net/ and Login.

Click in “Billing”, and then in “Payment Methods”.

Click in “Add a Credit Card” than complete the information requested in the form. When finished click in “Confirm”.

If you don’t remember your password, please contact our Support for reset.

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Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: [email protected] We are also available to you through our phone and live chat system 24/7/365.