Answered by the Webhosting Experts
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Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

With Managed Server Technicians on-site 24/7/365, your server is always in good hands.

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How do I change my Personal Information?

If you want to change your Personal Information, please go to and Login.

In “My account icon” click in “Account Settings”;

The first block will be your Contact Information. You change the information you want and them Click in “Account Up to Date”.

How do I change my Payment Method to PayPal?

If you want to change your Payment Method to PayPal account link, please go to and Login.

Click in “Billing”, and then in Payment Methods.

Click in “Create Paypal Subscription” than complete the process as requested.

How do I update my Credit Card information?

If you want to update your Credit Card information, please go to and Login.

Click in “Billing”, and then in “Payment Methods”.

Click in “Add a Credit Card” than complete the information requested in the form. When finished click in “Confirm”.

If you don’t remember your password, please contact our Support for reset.



Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: We are also available to you through our phone and live chat system 24/7/365.