How long does it take a new dedicated server to deploy?
95% of the servers we deploy each day go online with 4 hours from the time we receive your payment. We offer a handful of pre-built, pre-configured servers that deploy in about 7 minutes.
Can I customize your dedicated servers however I want?
Any of our “non-instant” dedicated servers can be customized however you want with thousands of possible options. From 1 processor to 4 processors, from 1 hard drive to 100 hard drives, from 8GB RAM to 1000GB RAM and everything in between. Most fully customized servers deploy in less than 4 hours from the time we receive your payment.
What configuration options do I have with an Instant Deployment server?
These servers are pre-built and already racked up within the data center. Customization options are limited to the operating system, software, bandwidth and add-ons like firewalls and backups. There are no options to customize the hardware. These servers typically deploy in about 7 minutes from the time your payment is submitted.
What is included with a 1Gbps unmetered port?
We will provide you with a full 1Gbps dedicated port that you can max out whenever you need, for as long as you need. You are connected to the same Intelligently Routed Blend of 8+ transit providers included with our standard metered bandwidth options. You will never be billed for overage with this plan unless you have specially requested a 10Gbps port, otherwise, you are capped at 1Gbps. If you were to max out this port for the duration of an entire month you would experience roughly 330TB of throughput.
What kind of RAID options do you offer?
When you request any RAID solution with your server we will provide you with a hardware based RAID card with far superior reliability and performance than software based RAID solutions. Once you select a 2nd hard drive within our cart you will see the RAID 1, 5 and 10 options appear.
Do you offer server management?
Each server can have our proactive managed services by on-premise technicians added to it. Information about this service can be found at- https://www.hivelocity.net/services/managed-services/
Can I upgrade my dedicated server later?
If you wish to upgrade to a better CPU, add more ram, add more hard drives etc…this can all be done quickly at the time of your convenience. Simply open a trouble ticket with our Sales Team for pricing of the upgraded hardware and upon acceptance we will coordinate with you on the best time to perform the upgrade.
Do you outsource your technical support?
We do not outsource our technical support. When you call, live chat or correspond with us via a trouble ticket you can be assured you are working with a Hivelocity employee who works on-site in our data centers.
Get even more with our $29/mo Managed Services, a host of proactive management services for our cPanel dedicated server customers. Our technology alerts us of symptoms that may eventually lead to a problem and allows our technicians to proactively resolve them avoiding the issue altogether.Learn more about managed services
Each server includes 10GB of free cloud storage with upgrade options of up to 2TB storage available.
Stop internal & external attacks, prevent unauthorized access & achieve regulatory compliance w/ a Juniper hardware firewall.
A new backup and restore point with 100% of your server’s data is created every 24 hours.
Distribute your workload & throughput across multiple servers with our enterprise load-balancing solution.
Ensure your online commerce is encrypted and secure with our industry leading SSL certificates.
Protect your server against malicious attacks with our DDoS mitigation.