Let us handle management of your Hivelocity hosted servers, freeing up your technical staff. Services include OS updates and patches, server security hardening and monitoring, proactive service monitoring and more. Our techs are on-site within feet of your server 24/7/365.
Included with all servers, managed or not:
Live Chat & Phone Support
Call or live chat with a Hivelocity expert, on-site in our data centers.
24/7 Technical Support
(2) Free 30 min. instances of best effort technical support included each month.
Network & Hardware SLA
Guaranteed network uptime of 99.99%. Hardware replacements within 2 hours.
Hardware Diagnostics & Replacement
All servers include free hardware diagnostic and replacement.
Manual Reboots & OS Reloads
Free manual reboots and (4) free maual OS reloads per month per server.
Network Intrusion Monitoring
We protect our customers by constantly monitoring our network for malicious activity.