How to Resolve ‘passwd: Authentication token manipulation error’ for cPanel

passwd: Authentication token manipulation error

At times, a user may find themselves unable to update their password via cPanel. If your attempt to change the password fails, you should see a message that looks something like this:

Error: Changing password for user status.
Changing password for status
(current) UNIX password:
passwd: Authentication token manipulation error

Chances are, if you’re receiving this message, then the issue is occurring due to incorrect permissions set to “/usr/bin/passwd”.

 

Changing Password Permissions

To fix this issue, you’ll want to set the permission as 4511. You can update the permissions by entering the following command into the terminal:

chmod 4511 /usr/bin/passwd

If entered correctly, this should resolve the issue, allowing you to change your password as desired.

 

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account -> Support and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

 

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