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Why Does SMTP Not Appear in the IIS Manager?

Sometimes, after the installation of the SMTP service on Windows Server 2003, the SMTP tree may not appear in the IIS Manager console. Thankfully, there are two methods for troubleshooting this.


Ensuring SMTP Appears in the IIS Manager

Method 1)

  1. First, click the Start button, then Run…
  2. Now, type:

    regsvr32 %systemroot%\system32\inetsrv\smtpsnap.dll

    Alternatively, %systemroot% can be replaced with the drive Windows Server 2003 is installed on.


Method 2)

By uninstalling and re-installing IIS, including the SMTP service, it has also proven to fix the problem. However, it is recommended you try method 1 first, before going to the trouble of uninstalling and reinstalling IIS completely.


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