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How to Resolve phpMyAdmin 500 Internal Server Error

Typically, when users receive a 500 internal server error warning through phpMyAdmin, it comes down to an issue of permissions. phpMyAdmin requires specific permission settings and should this change for some reason, it can produce a 500 series error. Often, this is due to changes made when upgrading cPanel to newer versions.

Luckily, by updating the permissions of a couple specific files, you can usually resolve this issue in just a few steps.

 

Updating Permissions for phpMyAdmin

To change the permissions settings, follow these steps:

  1. To start, check the current permissions settings for the following files:
     
    /usr/local/cpanel/3rdparty/bin/php
     
    /usr/local/cpanel/3rdparty/bin/php-cgi
     
    To check the permissions, you’ll need to use the command:
     
    ls -l
     
  2. The files listed above should be set to 755 permissions. When listed out using the ls -l command, they should look like: rxxr-xr-x. If  not, then change the permission to 755 using the command:
     
    chmod 775
     
    followed by the location of the file you’re changing.
      
  3. Once the permissions have been changed, execute the command shown below from the shell.
     
    /scripts/makecpphp 

Now, with these permissions fixed, you should not receive the phpMyAdmin 500 internal server error anymore.

 

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account -> Support and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

 

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