How do I access the legacy support system

If you wish to review tickets you have posted in the legacy support system you can login to it at

https://support.hivelocity.net/index.php

The username and password will be the same as was used previously with this support system.

Please do not post new tickets or add to tickets in this system as it is no longer activily monitored. For all new support requests please use the new support system at

https://support.hivelocity.net/supportsuite/index.php?_m=tickets&_a=submit

If you need to continue an issue from the old support system please open a new ticket and reference the ticket number from the old support system.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: [email protected]. We are also available to you through our phone and live chat system 24/7/365.

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