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Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

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How do I access the legacy support system

If you wish to review tickets you have posted in the legacy support system you can login to it at

The username and password will be the same as was used previously with this support system.

Please do not post new tickets or add to tickets in this system as it is no longer activily monitored. For all new support requests please use the new support system at

If you need to continue an issue from the old support system please open a new ticket and reference the ticket number from the old support system.



Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: We are also available to you through our phone and live chat system 24/7/365.