Answered by the Webhosting Experts
Tags +

Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

With Managed Server Technicians on-site 24/7/365, your server is always in good hands.

Tags +

SSL activation with Hivelocity


Purchasing an SSL is easy. Installing it? Not always so clear cut. We’ve worked to make it as simple as possible to secure your site with an SSL. This walkthough is designed to walk you though it in an easy to follow, step by step process.

The first step is simple, choose the best SSL for your needs in our store!

Hivelocity SSL store

Once purchased, you’ll receive an email directing you to myVelocity. From here you can view your order until your payment has been posted.

View order

After your order has been activated, it’ll appear under the “SSL certificates” subnav of SSL, under “Services & Hardware” within myVelocity.

View SSLs



Let’s go ahead and activate our newly purchased SSL.

Upon pressing activate, we’ll be presented with a screen asking for our “CSR”. CSR stands for “Certificate Signing Request”. This can be generated by your server, or you can use our CSR Wizard to generate one.

CSR entry prompt


Using the CSR Wizard

Generating a CSR is easy, simply fill out the form and you’ll be given a command to run in your terminal.

CSR Wizard

CSR Wizard filled out

Once filled out, you’re given instructions on what commands to enter next, based on your original entries.

To generate a CSR, simply open your terminal (if on a Windows OS, we suggest cmder or cygwin packages to install openSSL on your device), then enter the command provided by the wizard:

CSR generation

Then copy the contents of the CSR into the form within myVelocity:

CSR generation

CSR entry


Email validation

The next step is to choose the admin contact to validate ownership of the domain. If none of these email addresses exist, you’ll need to create it prior to completing this step.

Email validation


Confirm your contact details

Next you’ll need to confirm your details for the SSL. We try to make this as easy as possible by pre-filling with your myVelocity contact information. This is also where the final certificate will be sent after confirmation.

Email validation

If any of this doesn’t look correct, hit “change”, otherwise just hit activate to finalize the process.

Email validation

Final steps

  • After this wizard, you’ll receive an email from the certificate provider to the email address you specified in the email validation step. You’ll need to click a link or enter a code (process dependent entirely on the provider)

  • Post validation completion, you will receive the certificates to the email you specified in the contact details step.

  • If you used the CSR generation wizard, you’ll also need the .key file generated by the command run upon generation. This will need to be installed on the server itself. Installation may vary depending on your software.



Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: [email protected] We are also available to you through our phone and live chat system 24/7/365.

Rapid Restore

Backup your entire server’s data every night and have access to 5 days of rolling restore points.  Restore your server’s data, OS and configuration any time you need it.

Our Rapid Restore service saves the day during accidental data loss, hardware failures and virus contraction. Simply pick your recovery point and restore the data from that day. 

DDoS Protection

While our competitors may advertise DDoS protection, most often, they are merely implementing easily evaded router rules or simply black-holing targeted servers. They consider this “DDoS protecting their network.” However, neither of these solutions should give comfort to any online business. Should your site be attacked, chances are likely both of these options will end with your server being taken offline. At Hivelocity, we take the responsibility of keeping your servers online very seriously. For this reason, we offer two very serious forms of DDoS protection.


Every solution we provide includes our Filtering Edge of Network System (FENS). FENS is a series of proprietary systems that proactively monitors and protects the entire Hivelocity Network from most common Denial of Service (DOS) and Distributed Denial of Service (DDoS) attacks.


For an extra fee, you can enhance your server’s protection further with the addition of our Server Defense System. Our Server Defense System sits in front of your server, inspecting inbound data and looking for malicious traffic. The moment an attack is detected, it instantly begins scrubbing each data packet. Hivelocity’s Server Defense System delivers business continuity even in the face of massive and complex attacks.

Our Server Defense System is like adding an alarm and armed guard to your business, alerting you to and destroying anything attempting to jump that fence. Our Server Defense System utilizes internally developed proprietary systems in addition to Corero’s Threat Defense Smartwalls for data packet scrubbing. Each of our data centers is a scrubbing center with Corero Smartwalls on-premise, allowing us to provide on-prem zero-lag data scrubbing.

SSL Certificates

The security of your online commerce and protecting your customers’ data is as important to us as it is to you. When your customers see the green bar, they will know their connection to you is protected. We offer single domain, multi-domain, and wild-card certificates.

We offer industry leading 128-bit encryption certificates, allowing you to conduct e-commerce with complete security. Inspire confidence in your customers by displaying any number of seals and indicators certifying that your site is secure.

Load Balancing

Adding this service to two servers with identical content will allow you to distribute your load evenly across your hardware. Don’t lose business because you couldn’t handle the demand. Load balance and handle your biggest resource spikes with ease.


Stop attacks, prevent unauthorized access, and achieve regulatory compliance. Our Juniper hardware firewalls offload the work so your server never has to consume resources protecting itself from malicious traffic. A single firewall can be used to protect multiple servers.

Cloud Storage

Cloud storage offers users redundancy and easy accessibility, ensuring your data remains secure and readily available. Scale to as much as you need for only a 20¢/GB.

Cloud Storage is distributed and replicated across many servers, protecting your data from hardware failure. Highly scalable, it can handle thousands of client connections via TCP/IP. Connect to your virtual drive with SFTP, FTP, and SSHMount and in the future NFS and AFP. Cloud Storage is based on a stackable design which is upgradeable up to 2TB per instance.