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How to Create DNS Records in Plesk

Setting up Domain Name System (DNS) records is a crucial component of any website. After all, it’s unlikely visitors can access your site if it doesn’t have a domain name they can search for. While this process is relatively straight-forward, it can vary greatly depending on your server’s operating system and the control panel you use. If you’re a Plesk user looking for information on changing or creating DNS records within your Plesk control panel, then this tutorial is for you.

In this guide we’ll cover the process for creating and editing DNS record within Plesk as well as covering how to add additional domains, subdomains, and domains aliases. If you have a specific issue you are trying to address, feel free to use the table of contents listed below to jump to the appropriate section.

*Note: If you need information on DNS records but aren’t a Plesk user, check out our guides on How to Create DNS Records in cPanel, WHM, or, for more general DNS information, take a look at our DNS Configuration Guide for an overview of basic DNS terminology as well as some more advanced troubleshooting techniques.


Creating DNS Records in Plesk

To create DNS records using Plesk, follow these steps:

  1. First, you’ll need to log in to your Plesk control panel using your username and password. You can access your Plesk account by entering the following URL into your web browser:
    https://(your server’s IP address):8443 
    alternatively, if A records are already propagated for the server, you can use:

  2. Once you’ve logged in, on the left side of the screen, under Hosting Services, locate and click on the option for Domains.
    Window showing the Plesk main page and highlighting the "Domains" option under the "Hosting Services" tab.
  3. Next, on the right side of the screen, you will see the list of domains currently hosted on your server. Locate and click on the domain you want to make changes to the DNS records for.
    Window showing the list of domains associated with the server, highlighting a sample domain name from the list.
  4. After clicking on your desired domain, you will be shown a list of control options. Click on the option labelled DNS Settings, as shown in the image below.
    Window highlighting the "DNS Settings" options
  5. On the next screen, you will see a list of available tools and options related to your DNS settings. Your options include the ability to Switch Off the DNS Service, Add Records, Restore Defaults, and more. If you need to add a new DNS record, you can do so by clicking on the option to Add Record, selecting the record type, then filling out the required information for the record you are trying to create.
    if you are unsure what type of record you need to create or are unclear about their inherent differences, check the terminology section in our DNS Configuration Guide. Still unsure? Feel free to use one of the methods listed at the bottom of this post to reach out to our support team with any questions you may have.
    Window showing the tools available under DNS settings, include options to turn off DNS, add new records, and restore defaults
  6. To change an existing DNS record, on the DNS Settings screen, scroll further down the page until you see a list of all current DNS records for the domain you’ve selected. Click on any of the records here to start making changes.
    List of current DNS records associated with the selected Domain Name, highlighting a sample record
  7. On the next screen, you’ll have the option to change the Record type, Domain name, and IP address.
    Window showing the options for editing an existing record, including "record type", "domain name", and "IP Address"
  8. Depending on which type of record you are trying to create, you will need to fill in different information.
    1. For MX Records:
      1. Make sure you’ve selected MX as your Record Type.
      2. Leave Mail Domain blank, but set the Mail Exchange Server to match the name of your mail server.
      3. Lastly, if your mail exchange server uses a specific priority number, enter that as well. If not, set the priority number to very high (0)
    2. For A records:
      1. Make sure you’ve selected A as your Record Type.
      2. For Domain Name, enter the name of the subdomain you wish to host.
      3. For IP Address, set it to your desired server’s IP address.
    3. For CNAME records:
      1. Make sure you’ve selected CNAME as your Record Type.
      2. For Domain Name, enter the name of the subdomain you wish to host.
      3. For Canonical Name, set it to your desired server’s name.
  9. After making any necessary edits, click the OK button to finalize your changes.


Adding Domains, Subdomains, and Domain Aliases in Plesk


Creating a New Domain or Subdomain

To create a new domain within Plesk, just follow these steps:

  1. First, log in to Plesk using your username and password.
  2. Locate and click on the Website & Domains tab on the left side panel.
  3. Click on the option labelled Add Domain.
    *Note: for instructions on how to create a new subdomain, see below.
  4. Follow the on-screen instructions and fill out the necessary form fields with the details of your new domain.
  5. When you’ve finished, click OK to finalize your changes. 

*If you’d like to create a new subdomain, follow the first two steps listed above, but on step 3, instead of clicking the option to Add Domain, instead, click on the option labelled Add Subdomain. Fill in the necessary information like above, and when you’re finished click OK to create your new subdomain.


Creating a Domain Alias

To create a domain alias using Plesk, follow these steps:

  1. After logging in to Plesk, locate and click on the Website & Domains tab.
  2. Next, click on the link labelled Show Advanced Operations.
  3. Click on the Domain Aliases icon.
  4. Locate the domain you’d like to create a new alias for, and to its right, click on the option labelled Manage.
  5. Click the Add Domain Alias icon.
  6. A form with blank fields will be shown. Fill out the form with the necessary information related to the domain alias you are trying to create.
    *Note: fields marked with a red asterisk are required.
  7. When you’ve finished, click OK to finalize your changes. 

And there you have it! Your DNS records are set, your server is ready to go, and you now know how to create domains, subdomains, and domain aliases as needed.




Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: [email protected] We are also available to you through our phone and live chat system 24/7/365.

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Backup your entire server’s data every night and have access to 5 days of rolling restore points.  Restore your server’s data, OS and configuration any time you need it.

Our Rapid Restore service saves the day during accidental data loss, hardware failures and virus contraction. Simply pick your recovery point and restore the data from that day. 

DDoS Protection

While our competitors may advertise DDoS protection, most often, they are merely implementing easily evaded router rules or simply black-holing targeted servers. They consider this “DDoS protecting their network.” However, neither of these solutions should give comfort to any online business. Should your site be attacked, chances are likely both of these options will end with your server being taken offline. At Hivelocity, we take the responsibility of keeping your servers online very seriously. For this reason, we offer two very serious forms of DDoS protection.


Every solution we provide includes our Filtering Edge of Network System (FENS). FENS is a series of proprietary systems that proactively monitors and protects the entire Hivelocity Network from most common Denial of Service (DOS) and Distributed Denial of Service (DDoS) attacks.


For an extra fee, you can enhance your server’s protection further with the addition of our Server Defense System. Our Server Defense System sits in front of your server, inspecting inbound data and looking for malicious traffic. The moment an attack is detected, it instantly begins scrubbing each data packet. Hivelocity’s Server Defense System delivers business continuity even in the face of massive and complex attacks.

Our Server Defense System is like adding an alarm and armed guard to your business, alerting you to and destroying anything attempting to jump that fence. Our Server Defense System utilizes internally developed proprietary systems in addition to Corero’s Threat Defense Smartwalls for data packet scrubbing. Each of our data centers is a scrubbing center with Corero Smartwalls on-premise, allowing us to provide on-prem zero-lag data scrubbing.

SSL Certificates

The security of your online commerce and protecting your customers’ data is as important to us as it is to you. When your customers see the green bar, they will know their connection to you is protected. We offer single domain, multi-domain, and wild-card certificates.

We offer industry leading 128-bit encryption certificates, allowing you to conduct e-commerce with complete security. Inspire confidence in your customers by displaying any number of seals and indicators certifying that your site is secure.

Load Balancing

Adding this service to two servers with identical content will allow you to distribute your load evenly across your hardware. Don’t lose business because you couldn’t handle the demand. Load balance and handle your biggest resource spikes with ease.


Stop attacks, prevent unauthorized access, and achieve regulatory compliance. Our Juniper hardware firewalls offload the work so your server never has to consume resources protecting itself from malicious traffic. A single firewall can be used to protect multiple servers.

Cloud Storage

Cloud storage offers users redundancy and easy accessibility, ensuring your data remains secure and readily available. Scale to as much as you need for only a 20¢/GB.

Cloud Storage is distributed and replicated across many servers, protecting your data from hardware failure. Highly scalable, it can handle thousands of client connections via TCP/IP. Connect to your virtual drive with SFTP, FTP, and SSHMount and in the future NFS and AFP. Cloud Storage is based on a stackable design which is upgradeable up to 2TB per instance.