How to Create DNS Records in Plesk

Setting up Domain Name System (DNS) records is a crucial component of any website. After all, it’s unlikely visitors can access your site if it doesn’t have a domain name they can search for. While this process is relatively straight-forward, it can vary greatly depending on your server’s operating system and the control panel you use. If you’re a Plesk user looking for information on changing or creating DNS records within your Plesk control panel, then this tutorial is for you.

*Note: If you need information on DNS records but aren’t a Plesk user, check out our guides on How to Create DNS Records in cPanel, WHM, or, for more general DNS information, take a look at our DNS Configuration Guide for an overview of basic DNS terminology as well as some more advanced troubleshooting techniques.

 

Creating DNS Records in Plesk

To create DNS records using Plesk, follow these steps:

  1. First, you’ll need to log in to your Plesk control panel using your username and password. You can access your Plesk account by entering the following URL into your web browser:
     
    https://(your server’s IP address):8443 
     
    alternatively, if A records are already propagated for the server, you can use:
     
    https://mydomain.com:8443
     
  2. Once you’ve logged in, on the left side of the screen, under Hosting Services, locate and click on the option for Domains.
     
    Window showing the Plesk main page and highlighting the "Domains" option under the "Hosting Services" tab.
     
  3. Next, on the right side of the screen, you will see the list of domains currently hosted on your server. Locate and click on the domain you want to make changes to the DNS records for.
     
    Window showing the list of domains associated with the server, highlighting a sample domain name from the list.
     
  4. After clicking on your desired domain, you will be shown a list of control options. Click on the option labelled DNS Settings, as shown in the image below.
     
    Window highlighting the "DNS Settings" options
     
  5. On the next screen, you will see a list of available tools and options related to your DNS settings. Your options include the ability to Switch Off the DNS Service, Add Records, Restore Defaults, and more. If you need to add a new DNS record, you can do so by clicking on the option to Add Record, selecting the record type, then filling out the required information for the record you are trying to create.
     
    *Note: 
    if you are unsure what type of record you need to create or are unclear about their inherent differences, check the terminology section in our DNS Configuration Guide. Still unsure? Feel free to use one of the methods listed at the bottom of this post to reach out to our support team with any questions you may have.
     
    Window showing the tools available under DNS settings, include options to turn off DNS, add new records, and restore defaults
     
  6. To change an existing DNS record, on the DNS Settings screen, scroll further down the page until you see a list of all current DNS records for the domain you’ve selected. Click on any of the records here to start making changes.
     
    List of current DNS records associated with the selected Domain Name, highlighting a sample record
     
  7. On the next screen, you’ll have the option to change the Record type, Domain name, and IP address.
     
    Window showing the options for editing an existing record, including "record type", "domain name", and "IP Address"
     
  8. Depending on which type of record you are trying to create, you will need to fill in different information.
    1. For MX Records:
      1. Make sure you’ve selected MX as your Record Type.
         
      2. Leave Mail Domain blank, but set the Mail Exchange Server to match the name of your mail server.
         
      3. Lastly, if your mail exchange server uses a specific priority number, enter that as well. If not, set the priority number to very high (0)
         
    2. For A records:
      1. Make sure you’ve selected A as your Record Type.
         
      2. For Domain Name, enter the name of the subdomain you wish to host.
         
      3. For IP Address, set it to your desired server’s IP address.
         
    3. For CNAME records:
      1. Make sure you’ve selected CNAME as your Record Type.
         
      2. For Domain Name, enter the name of the subdomain you wish to host.
         
      3. For Canonical Name, set it to your desired server’s name.
         
  9. After making any necessary edits, click the OK button to finalize your changes.

And there you have it! Your DNS records are set and your server is ready to go.

 

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account -> Support and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

 

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