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How to Create DNS Records in cPanel

Creating Domain Name System (DNS) records is an essential step needed for any website. While there are many ways to do this, the process for setting up DNS on your server will be different depending on which type of server you’re using and which control panel you use to interface with it. If you’re hosting on a cPanel server and are looking for instructions on how to set up your DNS records, then this tutorial is for you.

In this guide we’ll cover the step-by-step process for creating DNS records within cPanel as well as the steps necessary to create and remove subdomains, addon domains, and parked domains, all from within your cPanel interface. Read on or use the table of contents below to jump to specific sections as needed.

*Note: While DNS records can be created and edited from within cPanel for individual accounts on a server, if you have access to WHM, you can use its interface to edit and create records for all accounts on the server. For instructions on creating and editing DNS zones in WHM, check out our article on How to Create DNS Records in WHM.

 

Creating DNS Records in cPanel

To create DNS records using cPanel, follow these steps:

  1. First, you will need to log into your cPanel account using your username and password. You can access your cPanel account by entering the following URL into your web browser:
     
    https://(your server’s IP address):2083
     
    or, alternatively, if A records are already propagated for the server, you can use:
     
    https://mydomain.com:2083
     
  2. Once you’ve logged in, locate the Zone Editor option under the Domains section of the cPanel main page. Clicking this icon will open a new page.
     
    cPanel interface highlighting the "Zone Editor" tool within the "Domain" category 
  3. On the new page, in the middle of the screen, you will see the name of your domain as well as options to create A records, CNAME records, and MX records. To create a new version of one of these records, simply click on your desired selection and fill in the pop-up box with the required information. If you need to manage records or create a different record than the options you see listed here, click on the Manage option on the far right.
     
    *Note: if you are unsure what type of record you need to create or are unclear about their inherent differences, check the terminology section in our DNS Configuration Guide. Still unsure? Feel free to use one of the methods listed at the bottom of this post to reach out to our support team with any questions you may have. 
     
    Zone Editor tool, listing any DNS records which have already been created.  
  4. After clicking the Manage button, you’ll be brought to a new page. On this page, you will see a list of all the records currently set on this account. Using the Edit buttons on the right side of the screen, you can adjust individual records that have already been created as needed.
     
    Window showing the "Manage" selection in Zone Editor and a list of all previously created DNS records.  
  5. If you need to create additional records besides A, CNAME, and MX records, click on the blue Add Record button in the middle of the screen. This will create a new blank record with spaces to be filled in.
     
    Zone Editor window highlighting top line where new DNS record information can be entered. 
  6. You will notice here we have access to records besides A, CNAME, and MX selections. If you do not have these selections available it is because your server does not have Zone Editor (AAAA, CAA, SRV, TXT) enabled within WHM. You can locate this option in WHM by going to Home -> Packages -> Feature Manager -> Feature Lists.
     
    *Note: If you are on a shared server and do not have root access, you will need to contact your host to have this feature enabled. Alternatively, they may ask you for the record you wish to create so they can create it for you on their end.
     
    Window showing the default feature list in WHM, highlighting the option for "Zone Editor (AAAA, CAA, SRV, TXT)". 
  7. Once you’ve activated the Zone Editor option in WHM (or if it’s already active), you can now add new DNS records of any type. Returning to cPanel, fill in the blanks for the new record you’re creating with its necessary information. Once you’ve finished, click Add Record on the right side to apply the new record.
     Example of a DNS record created for a subdomain on the website.

 

How to Create, Remove, and Redirect a Subdomain in cPanel

 

Creating a Subdomain

To create a subdomain within cPanel, follow these steps:

  1. First, you’ll need to log in to your cPanel account using your username and password.
     
  2. Under the Domains category, locate and click on the option labelled Subdomains.
     
    "Domains" category within the cPanel dashboard showing the Subdomains tool
     
  3. On the next page, in the dropdown window, select the domain you would like to create a subdomain for from the list of available domains.
     
  4. In the box labelled Subdomain, enter the name of the subdomain you’d like to add.
     
    "Create a Subdomain" form showing form fields for domain name and document root
     
  5. Click on the box labelled Document Root, which will automatically populate the appropriate values.
     
  6. When you’ve finished, click on the Create button to Finalize your changes.

 

Removing a Subdomain

To remove a subdomain within cPanel:

  1. If you’re not already logged in to cPanel, be sure to do so, and click on the Subdomains option.
     
  2. This  will bring up a list of subdomains. Scroll down and locate the subdomain you’d like to remove. 
     
    Subdomains list showing options to Remove or Manage Redirection for current subdomains
     
  3. Under Actions, click on Remove to remove the selected subdomain. 

 

Redirecting a Subdomain

To redirect an existing subdomain within cPanel:

  1. Like in the procedures above, you’ll first need to log in to your cPanel account and locate the Subdomains option on your cPanel dashboard.
     
    "Domains" category within the cPanel dashboard showing the Subdomains tool
     
  2. You will see a list of all your subdomains. Scroll down and locate the subdomain you’d like to redirect.
     
    Subdomains list showing all current subdomains associated with the root domain
     
  3. Under Actions, click the option to Manage Redirection for your selected subdomain.
     
    Subdomains list showing options to Remove or Manage Redirection for current subdomains
     
  4. Next, you must enter the URL (e.g. https://redirect.com) for the specific page you would like your subdomain to redirect to.
     
    Subdomain Redirection screen showing a space to enter a URL for redirection
     
  5. Once you’ve entered the desired URL, click on Save to finalize your changes.

 

How to Create and Remove an Addon Domain in cPanel

 

Creating an Addon Domain

To create an addon domain in cPanel, just follow these steps:

  1. First, log in to your cPanel using your username and password.
     
  2. Under the Domains category, locate and click on the option labelled Addon Domains.
     
    Domains category in the cPanel dashboard, highlighting the Addon Domains tool
     
  3. This will bring up the Create an Addon Domain form.
     
    Create an Addon Domain form with spaces for New Domain Name, Document Root, and Password
     
  4. Fill out the form fields including the New Domain Name and Password. Clicking on the box labelled Document Root will cause it to automatically populate with the directory name.
     
  5. Once you’ve filled out the form, click on the Add Domain button to finalize your changes and create your new domain.

 

Removing an Addon Domain

To remove an addon domain in cPanel:

  1. Make sure you’re logged in to your cPanel account and locate and click on the Addon Domains option.
     
    Domains category in the cPanel dashboard, highlighting the Addon Domains tool
     
  2. You will be shown a list of available addon domains. Scroll down and locate the addon domain you’d like to remove.
     
  3. To the right, under Actions, locate the option to Remove the selected addon domain.

 

How to Create and Remove a Parked Domain in cPanel

 

Creating a Parked Domain

To create a parked domain in cPanel, just follow these steps:

  1. First, log in to your cPanel using your username and password.
      
  2. Under the Domains category, locate and click on the option labelled Parked Domains.
     
    Domains category in the cPanel dashboard, showing the icon for the Parked Domains tool
     
  3. This will open the Create a New Parked Domain form. In the empty form field, enter the name of the domain you would like to park on top of your primary domain.
     
    The Create a New Parked Domain form with a space for new domain name
     
  4. Once you’ve entered the name of the domain, click the Add Domain button to finalize your changes. 

 

Removing a Parked Domain

To remove a parked domain:

  1. First, make sure you’re logged in to your cPanel account and locate and click on the Parked Domains option.
     
    Domains category in the cPanel dashboard, showing the icon for the Parked Domains tool
     
  2. You will be shown a list of your parked domains. Scroll down and locate the parked domain you’d like to remove.
     
  3. After locating the domain you’d like to remove, under Actions, select the option to Remove the parked domain.

And there you have it! Your DNS records are set and you now know how to add, remove, and redirect subdomain, addon domains, and parked domains all from within cPanel.

 

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account -> Support and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

 

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