Save 15% on Instant Deploy Bare-Metal Servers in 26 Global Markets with Coupon Code: EdgeSave

Updated July 7, 2020
Latest Update Impacting Some RHEL / CentOS Servers
NOTE: This issue should now be resolved.
A couple weeks ago Redhat released a set of patches which now seem to fix the issue, we are also getting confirmed reports that the fix from Redhat does resolve this. The ultimate cause and fix can be identified in their article here. Regarding the updates and changes to microcode_ctl – the correct version yum should request for you to install will be microcode_ctl-2.1-61.10.el7_8.x86_64.rpm. If you are given output above that does not match the version, please open a ticket to our support team to review.
Original Advisory:

We have observed an issue with a specific CVE update that affects the following system profile:
  • Self-Managed SuperMicro Server (our managed customers need not take any action)
  • Motherboard: X11SSL-F
  • Processor: E3-12XX v5 Skylake
  • Red Hat Enterprise Linux 7, CentOS 7 or CloudLinux 7 Installed

In relation to the recent CVE-2020-0543 that was released and patched on June 10th, 2020, at approximately 9 PM Eastern, we received multiple reports of servers having crashed at the UPCP script for cPanel. At this time, it appears that only the aforementioned hardware configuration with this software is affected, although we are still investigating.   We recommend you do not perform any kernel updates at this time.  You can disable automatic updates via command line (previous instruction via WHM no longer exists in latest versions of cPanel) by following the instruction below.  Feel free to open a support ticket if you would like our assistance with this. 

As of version 88, cPanel no longer allows you to disable automatic updates via WHM. This must be done via CLI.

In order to disable automatic updates on your cPanel server:

  • SSH to your server or utilize WHM’s “Terminal” application if it is enabled
  • Using your favorite text editor (vi, nano) edit /etc/cpupdate.conf
  • Change the “daily” setting to “manual” for the RPMUP and UPDATES options

Below is an example of a /etc/cpupdate.conf  file with updates disabled:


To confirm that updates are disabled: 

  • Log into WHM
  • Go to ‘Server Configuration’ -> ‘Update Preferences’ 
  • Confirm that the message ‘Warning Automatic updates are disabled for this server. We strongly recommend enabling automatic updates’ displays at the top of the page.
You can find more information about this advisory at:
We are in contact with the vendors for more information and assistance.   If you have been affected and your server is unreachable, please reach out to our support department so they can make the required BIOS updates and get your system back online.

4 thoughts on “Latest Updates Impacting Some Red Hat / CentOS Servers”

  1. can we do our own bios updates over SSH like you can with dell servers?

    I know with our own in house dell servers we run a single command that connects to dells repo and compares all the HW firmware and downloads firmware updates and then says reboot to apply and this updates all components bios/raid/nic etc.

Leave a Comment

Your email address will not be published. Required fields are marked *

Related Articles

Hivelocity News

Is Hivelocity Your Game Servers Solution?

Game development is a highly lucrative and incredibly competitive industry. The potential financial gains of creating a successful game are immense but the consequences of failure can be costly. Beyond the inherent risks, the necessary tech investments into game servers and network capabilities can be quite expensive. With the rise …

Continue read
Hivelocity News

What is Edge Computing?

Edge computing is more than just a buzzword. If you’re active within the tech community, this probably isn’t your first time hearing it. Conceptually, it represents a shift in industry thinking regarding the role of physical location in our digital lives. As the internet’s worldwide influence grows, companies within the …

Continue read
Hivelocity News

Hivelocity Adds 17 New Edge Data Centers and API Access

Hivelocity, a provider of global IaaS and Edge Computing services, has announced today the opening of 17 new data center locations as it further expands its edge computing platform.  The addition of over a dozen new data centers across North America, Europe, Asia and Australia provides Hivelocity customers with a …

Continue read