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Why is HC not backing up MySQL database and just creating a blank database backup file (.bak) ?

First apply latest hotfix 2.8 on your machine and follow these steps:

Stop all IIS and Hosting Controller Services.

Copy mySQLdump.exe from (X:/mySQL installation path/Bin) -path of local or remote mySQL machine and replace at this location X:\Program Files\Advanced Communications\Hosting Controller\exes of HC installation path.

Start IIS and hostingcontroller services

Note:

“X” refers to the drive/path where respective software is installed (mySQL is the software in this case).

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