Answered by the Webhosting Experts
Tags +
...

Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

With Managed Server Technicians on-site 24/7/365, your server is always in good hands.

Tags +
...
Tags
...
...

Why do I get an error while creating a db from a webadmin in HC?

If you are getting the following error:

Error: 71400050 : Unable to perform action. Error: Access denied for user: ‘root@localhost’ (Using password: YES)

This errors occurs if the mySQL root user specified in Hosting Controller settings doesn’t has sufficient database privileges for the required operation.

SOLUTION
Grant all privileges to ‘root’ user and set this user in mySQL settings in Hosting Controller.

To grant privileges to root user, follow these steps:

Open command prompt. To open command prompt, click Start, click Run, and enter cmd.exe.
Go to /bin directory of mySQL (C:/mySQL/Bin).
Enter following command on command prompt:mysql -h 127.0.0.1 -u root -p
Set privileges for root user by entering following command on mySQL command line:mysql> grant all privileges on *.* to root@127.0.0.1 identified by ‘password’ with grant option;.

Note: ‘password’ is the password of root user and it must be given in the quotes.

Share

Facebook
Twitter
LinkedIn
Email
WhatsApp

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.