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Users Cannot Use File Transfer Protocol (FTP) with Web Server?

Verify that the FTP Server Service Is Installed
1. Click Start.
2. Point to Settings.
3. Click Control Panel.
4. Click Add/Remove program.
5. Click Add/Remove Windows Components.
6. Click Internet Information Service (IIS).
7. Click Details.
8. Verify that the FTP Server check box is selected. If it is not selected, then click to select it.

Verify the Permissions for FTP
1. Right click the My Computer icon on the desktop, and then click Manage.
2. In the Computer Management dialog box, expand Services and Applications.
3. Double-click Internet Information Services.
4. Right-click the default FTP site, and then click Properties.
5. On the Home Directory tab, grant the appropriate permissions on folders that are used for FTP, including the ability to write for those who upload documents to the server.

Verify That the Default FTP Publishing Service Is Started
1. Right click the My Computer icon on the desktop, and then click Manage.
2. In the Computer Management dialog box, expand Services and Applications.
3. Double-click Internet Information Services.
4. Right-click the default FTP site.
5. Verify that the Default FTP Publishing Service is started.

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