Your Webhosting Questions
Answered by the Webhosting Experts

Users Cannot Send or Receive E-mail Messages Through the Web Server?

Verify That SMTP Service Is Installed
1. Click Start.
2. Point to Settings.
3. Click Control Panel.
4. Click Add/Remove program.
5. Click Add/Remove Windows Components.
6. Click Internet Information Service (IIS).
7. Click Details.
8. Verify that the SMTP Server check box is selected. If it is not selected, then click to select it.

Verify That SMTP Service Is Started
1. Right click the My Computer icon on the desktop, and then click Manage.
2. In the Computer Management dialog box, expand Services and Applications.
3. In the right panel, verify that Default SMTP Service is listed as Started in the Status column.

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If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: [email protected]. We are also available to you through our phone and live chat system 24/7/365.

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