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Issue with /cpanel or /whm or /webmail.

Issue with /cpanel or /whm or /webmail.

If you are facing an issue that says user cant access cpanel by https://domain.com/cpanel then please try doing following,

1) Login ot WHM and go to “Tweak Settings”

2) Uncheck following two options from “System”,

Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc.

When visiting /cpanel or /whm or /webmail with ssl redirect to the servers hostname (unless a custom certificate has been installed in Manage Service Certificates).

In order to access /cpanel or /whm or /webmail these two options should be unchecked.

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If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.