Your Webhosting Questions
Answered by the Webhosting Experts

Issue with /cpanel or /whm or /webmail.

Issue with /cpanel or /whm or /webmail.

If you are facing an issue that says user can’t access cpanel by

then please try doing the following,

1) log in to WHM and go to “Tweak Settings”

2) Uncheck the following two options from “System”,

Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc.

When visiting /cpanel or /whm or /webmail with ssl redirect to the server’s hostname (unless a custom certificate has been installed in Manage Service Certificates).

These two options should be unchecked to access /cpanel or /whm or /webmail.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: [email protected]. We are also available to you through our phone and live chat system 24/7/365.

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