I do not see an icon for bandwidth under “my servers” in my.hivelocity.net

The most common reason for this is your billing password is not synched with our bandwidth graphing software. If you do not see your bandwidth icons please open a ticket through the support system requesting that your billing password be synched with the bandwidth software.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: [email protected]. We are also available to you through our phone and live chat system 24/7/365.

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