Initially check the connections (Active / Non active) on the server from command prompt of another Windows server in the same network.
Open command prompt and fire Command — query session /server:win7
where win7 is server name.
Now Kill the connections which are not active.
Command — reset session 1 /server:win7
where 1 = Session id.
PS – This procedure needs to be carried out on another Windows server in the same network.
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: [email protected]. We are also available to you through our phone and live chat system 24/7/365.
