Log into the End User side of Plesk
Click on Websites and Domains
Click on FTP Access
Click on Create Additional FTP Account
Fill out the form that is displayed:
- FTP Account Name: what do you want the login to be? (Required field)
- Home Directory: This will be the highest directory they will have access to. By default they have access to / for the Subscription.
  Do note they will have access to everything below this point. (Required Field)
- New FTP Password and Confirm FTP Password should be self explanatory, type in what the FTP password should be for this user. (Required Fields)
Then click on the OK button and the new FTP user will be created.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

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