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Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

With Managed Server Technicians on-site 24/7/365, your server is always in good hands.

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How to Create DNS Records in myVelocity

When creating a new website, correctly setting your Domain Name System (DNS) records is an essential step. Without records attaching your website’s domain name to your server’s IP address, users won’t be able to find your site through search engines. As a Hivelocity customer, you have the option to use our nameservers for your domain. In this guide, we’ll show you how you can use the myVelocity portal to add a domain for DNS configuration and create DNS records for your website.

*Note: If you’re using Hivelocity’s nameservers, you will want to set the custom nameservers for the domain to and at your registrar.


Adding Domains with myVelocity

To add a domain using myVelocity, just follow these steps:

  1. First, you’ll need to log in to your myVelocity portal using your username and password. You can access the myVelocity login page using the following link:

  2. Once you’ve logged into the myVelocity portal, locate the navigation menu near the top of the page and click the Networking button.
     Window showing the myVelocity main page, highlighting the "Networking" option in the navigation menu. 
  3. On the new page that opens, you will be brought to the Domains section of the Networking tab.
  4. To add a new domain to the portal, click on the Add Domain button. A box will open with a space to fill in your domain. Once you’ve done so, click the Add Domain button to the right and your DNS zone will be added.
    Window showing the DNS and Networking page, highlighting the option to "Add Domain".


Creating DNS Records in myVelocity

Now that we’ve added the domain to the portal we can add records to the DNS zone. To add DNS records, just follow these steps:

  1. First, click on your newly added domain to open the record configuration interface. On this page you’ll be able to create all the records you need for your domain and its supporting services, such as email.
  2. To start, let’s go ahead and configure an A Record for the domain.
    1. Under the A tab click Add A record to begin.
    2. A pop up box will open showing an entry for Hostname, IP address, and TTL.
    3. By default, TTL will be filled with 3600. This does not have to be changed but you are welcome to set any TTL you see fit.
    4. For the Hostname, if you are using the root domain, use @.
    5. Finally, add the IP Address of the server the domain is configured to respond to.
  3. Once all that information is filled in click Update Record to submit your newly created record.
    Window sowing the "Add A Record" screen, with form fields for Hostname, IP Address, and TTL. 
    *Note: As with any DNS changes, it takes time for propagation to finalize. Once it has completed and the A record shows across the world, you’ll be able to ping the domain the record was created for and return the correct IP address.

And there you have it! Your DNS zones are established and you now know how to create records using the myVelocity portal.




Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: [email protected] We are also available to you through our phone and live chat system 24/7/365.

Rapid Restore

Backup your entire server’s data every night and have access to 5 days of rolling restore points.  Restore your server’s data, OS and configuration any time you need it.

Our Rapid Restore service saves the day during accidental data loss, hardware failures and virus contraction. Simply pick your recovery point and restore the data from that day. 

DDoS Protection

While our competitors may advertise DDoS protection, most often, they are merely implementing easily evaded router rules or simply black-holing targeted servers. They consider this “DDoS protecting their network.” However, neither of these solutions should give comfort to any online business. Should your site be attacked, chances are likely both of these options will end with your server being taken offline. At Hivelocity, we take the responsibility of keeping your servers online very seriously. For this reason, we offer two very serious forms of DDoS protection.


Every solution we provide includes our Filtering Edge of Network System (FENS). FENS is a series of proprietary systems that proactively monitors and protects the entire Hivelocity Network from most common Denial of Service (DOS) and Distributed Denial of Service (DDoS) attacks.


For an extra fee, you can enhance your server’s protection further with the addition of our Server Defense System. Our Server Defense System sits in front of your server, inspecting inbound data and looking for malicious traffic. The moment an attack is detected, it instantly begins scrubbing each data packet. Hivelocity’s Server Defense System delivers business continuity even in the face of massive and complex attacks.

Our Server Defense System is like adding an alarm and armed guard to your business, alerting you to and destroying anything attempting to jump that fence. Our Server Defense System utilizes internally developed proprietary systems in addition to Corero’s Threat Defense Smartwalls for data packet scrubbing. Each of our data centers is a scrubbing center with Corero Smartwalls on-premise, allowing us to provide on-prem zero-lag data scrubbing.

SSL Certificates

The security of your online commerce and protecting your customers’ data is as important to us as it is to you. When your customers see the green bar, they will know their connection to you is protected. We offer single domain, multi-domain, and wild-card certificates.

We offer industry leading 128-bit encryption certificates, allowing you to conduct e-commerce with complete security. Inspire confidence in your customers by displaying any number of seals and indicators certifying that your site is secure.

Load Balancing

Adding this service to two servers with identical content will allow you to distribute your load evenly across your hardware. Don’t lose business because you couldn’t handle the demand. Load balance and handle your biggest resource spikes with ease.


Stop attacks, prevent unauthorized access, and achieve regulatory compliance. Our Juniper hardware firewalls offload the work so your server never has to consume resources protecting itself from malicious traffic. A single firewall can be used to protect multiple servers.

Cloud Storage

Cloud storage offers users redundancy and easy accessibility, ensuring your data remains secure and readily available. Scale to as much as you need for only a 20¢/GB.

Cloud Storage is distributed and replicated across many servers, protecting your data from hardware failure. Highly scalable, it can handle thousands of client connections via TCP/IP. Connect to your virtual drive with SFTP, FTP, and SSHMount and in the future NFS and AFP. Cloud Storage is based on a stackable design which is upgradeable up to 2TB per instance.