Answered by the Webhosting Experts

Managed Services

We’re Experts with Windows
Is keeping your Windows server up and running eating away at precious man-hours? Let Hivelocity manage your server with one of our Windows Managed Services plans. With reboots, monitoring, updates, and more, a managed services plan from Hivelocity gives your team the time it needs to focus on growth instead of just maintenance.

Configure your server today and see the benefits a Hivelocity managed Windows solution can offer you!


How to add new customer/website in Plesk 12

Before you add any domains or websites for a customer, that customer account must be added in Plesk in order to manage the websites associated with the customer through Plesk easily.

  1. Login to the Plesk with admin user.

  2. Once logged in, on the left hand side under Hosting services section click on Customers.

  3. Now on the next screen click on Add New Customer button.


  4. On the next step, enter the contact information of the customer for which the hosting account is being set up for.

  5. Scroll down a bit. Under “Access to Panel” section create a username and password for the customer.


  6.  Again scroll a bit. Under Create subscription for the customer section provide all the details along with the website domain name, the hosting / service plan, , addons etc…

  7. Once you provide all the details, click on the OK button at the bottom to add the hosting/customer account.

  8. On the next screen you will see that your first customer / website is added to Plesk successfully.



Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: We are also available to you through our phone and live chat system 24/7/365.