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How to add additional FTP accounts in Plesk 12 ( Windows )

In order to add additional FTP accounts for your website follow the instructions as below.

  1. Login to your Plesk control panel with the Plesk admin user

  2. Once logged in, on the left hand side panel click on “Domains”
    Plesk control panel with Domains

  3. On your right hand you will see the list of the domains that are hosted on the server. Click on the domain for which you want to add the additional FTP account.
    Plesk control panel with the Domain Hiveltest.com

  4. On the next screen, you will see all the control options for the domain you clicked on. Click on “FTP Access .
    Click FTP Access

  5. Now, on the FTP Accounts screen, click on the “Add New FTP Account button in order to add the additional FTP Account.
     FTP Accounts screen, click on the “Add New FTP Account”

  6. On the next screen under General section, provide the FTP account name that you want to set along with the home directory path for the folder for which you are creating the FTP Account. OR leave it set to default.
    Add New Additional  FTP account

  7. Set the permissions to Read & Write so that the FTP user can upload, download and delete the files or can make changes in the files.
    Set the permissions to Read & Write

  8. Click on OK button and the FTP Account will be created.
    FTP Accounts testftp image

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

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