Answered by the Webhosting Experts

Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

With Managed Server Technicians on-site 24/7/365, your server is always in good hands.

Tags
...
...

How do I manage web users?

A web user is a user account within web server. It is used to define locations for personalized web pages with individual FTP access. The result of creating a web user is a subdirectory within your domain (e.g. domain.com/~webuser).
Creating a web user account

To create a new web user account:

Click the Web Users icon on the Domain administration page. The Web Users page appears:

Click the Preferences icon to configure web user access format and enable scripting capabilities. The Preferences page opens:

To allow accessing web user pages via URLs like [email protected] select the corresponding checkbox.

Select the Allow the web users scripting checkbox to enable scripting for web users’ pages.

Click OK to submit your changes.

To add a web user, click Add Web User. You will be taken to the Web User Configuration page:

Specify the name of the new web user, enter and confirm the password for web user, specify the hard disk quota, and select the available scripting options for the given domain (if enabled in Preferences).

NOTE
Each web user creates a system account within web server; therefore, you cannot have two web users with identical names on the same server.

You cannot use the reserved system words, such as “mailman” for user names.

NOTE
Do not use quotes, space and national alphabet characters in the password. The password length should be between 5 and 14 characters and password must not be the same as the login name.

Once you have completed all entries click OK.

As you create web users, the user names appear listed on the Web Users page.

NOTE
New web users can access the directory using FTP software by entering the domain name under which the web user account was created and using the appropriate web user name and password.

Editing the web user account properties

To change web user passwords or edit scripting options, click on the user name in the web user list. This takes you to the Web User Configuration page. Follow the same procedure as described above.
Deleting a web user account

To delete existing web users select the users that you wish to delete using the checkboxes, and click Remove Selected. You will be asked for confirmation prior to deleting the selected web users.

Share

Facebook
Twitter
LinkedIn
Email
WhatsApp

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: [email protected] We are also available to you through our phone and live chat system 24/7/365.

Rapid Restore

Backup your entire server’s data every night and have access to 5 days of rolling restore points.  Restore your server’s data, OS and configuration any time you need it.

Our Rapid Restore service saves the day during accidental data loss, hardware failures and virus contraction. Simply pick your recovery point and restore the data from that day. 

DDoS Protection

While our competitors may advertise DDoS protection, most often, they are merely implementing easily evaded router rules or simply black-holing targeted servers. They consider this “DDoS protecting their network.” However, neither of these solutions should give comfort to any online business. Should your site be attacked, chances are likely both of these options will end with your server being taken offline. At Hivelocity, we take the responsibility of keeping your servers online very seriously. For this reason, we offer two very serious forms of DDoS protection.

FREE

Every solution we provide includes our Filtering Edge of Network System (FENS). FENS is a series of proprietary systems that proactively monitors and protects the entire Hivelocity Network from most common Denial of Service (DOS) and Distributed Denial of Service (DDoS) attacks.

$15/MONTH PER SERVER

For an extra fee, you can enhance your server’s protection further with the addition of our Server Defense System. Our Server Defense System sits in front of your server, inspecting inbound data and looking for malicious traffic. The moment an attack is detected, it instantly begins scrubbing each data packet. Hivelocity’s Server Defense System delivers business continuity even in the face of massive and complex attacks.

Our Server Defense System is like adding an alarm and armed guard to your business, alerting you to and destroying anything attempting to jump that fence. Our Server Defense System utilizes internally developed proprietary systems in addition to Corero’s Threat Defense Smartwalls for data packet scrubbing. Each of our data centers is a scrubbing center with Corero Smartwalls on-premise, allowing us to provide on-prem zero-lag data scrubbing.

SSL Certificates

The security of your online commerce and protecting your customers’ data is as important to us as it is to you. When your customers see the green bar, they will know their connection to you is protected. We offer single domain, multi-domain, and wild-card certificates.

We offer industry leading 128-bit encryption certificates, allowing you to conduct e-commerce with complete security. Inspire confidence in your customers by displaying any number of seals and indicators certifying that your site is secure.

Load Balancing

Adding this service to two servers with identical content will allow you to distribute your load evenly across your hardware. Don’t lose business because you couldn’t handle the demand. Load balance and handle your biggest resource spikes with ease.

Firewalls

Stop attacks, prevent unauthorized access, and achieve regulatory compliance. Our Juniper hardware firewalls offload the work so your server never has to consume resources protecting itself from malicious traffic. A single firewall can be used to protect multiple servers.

Cloud Storage

Cloud storage offers users redundancy and easy accessibility, ensuring your data remains secure and readily available. Scale to as much as you need for only a 20¢/GB.

Cloud Storage is distributed and replicated across many servers, protecting your data from hardware failure. Highly scalable, it can handle thousands of client connections via TCP/IP. Connect to your virtual drive with SFTP, FTP, and SSHMount and in the future NFS and AFP. Cloud Storage is based on a stackable design which is upgradeable up to 2TB per instance.