Your Webhosting Questions
Answered by the Webhosting Experts

How do I fix LiveStats problems?

Make sure you have installed latest hotfix 2.5 on your machine and in case of live stats 8.0 version you have to follow under mentioned steps to make it compatible with HC:

1) Replace DMRemoteConfig.exe in the LiveStats install (usually \deepmetrix\tools\)
2) Replace DMRemoteConfig.exe in the exe directory of Hosting Controller
3) DMSoap folder needs to replace the one used by LiveStats (e.g Inetpub\wwwroot\livestats\DMSoap\)

Make sure deepmetrix patch installed (You can also get the patch from Deepmetrix).

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