Solution
Click on the “Tweak Settings” link under “Server Setup”. Within the system section is a check box with the heading:
“Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc.”
Tick the check box and apply the changes by clicking on the “Save” button at the bottom of the page.
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: [email protected]. We are also available to you through our phone and live chat system 24/7/365.