Answered by the Webhosting Experts

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FIX: “Account Creation Status: failed. Sorry, a DNS entry for already exists, please delete it first (from all servers in the DNS cluster)”

When trying to add a new domain in WHM, you may get an error like above

This means that a DNS Zone File already exists for this domain. Simply click to the “Delete a DNS Zone” link (in the WHM left-hand menu) and remove the domain name you are trying to add. Now you can reattempt the account creation.



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