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Configure Backup


You can specify how often backups occur and where backups are placed – either on the same server or on a separate backup drive. You can also specify the specific parts of the backup process that are enabled.


NOTE: The backup interval options work in the following fashion:


  • Daily – cPanel and WHM performs separate daily, weekly, and monthly backups.
  • Weekly – cPanel and WHM performs separate weekly and monthly backups.
  • Monthly – cPanel and WHM performs only monthly backups.




1 To access the Backup Menu, click on Backup, on the main screen of your WebHost Manager interface.

2 Click on Configure Backup.

3 Click on the radio button next to the following items to enable or disable the specified functionality:

  • Backup Status – Turns the automatic backup function on or off. The Restore Only radio button allows site restoration from old backups to occur, but does not create new backups.
  • Backup Interval – Specify the interval used by the backup process.
  • Days to run backup – Click on the tick boxes of the days on which you want to run backups.
  • Remount/Unmount backup drive – Mounts and unmounts the backup drive when a backup is created. This requires a separate drive mount to operate.
  • Bail out if the backup drive cannot be mounted – Stops the backup if the drive can not be mounted. Recommended if the Remount/Unmount backup drive option is enabled.
  • Incremental Backup – Backup process only copies what has changed since the last backup. This creates a much smaller backup file, but changes are gradual and the backup files are not compressed.
  • Backup Accounts – Backup process copies all account information for your customers.
  • Backup Config Files – Includes config files in the backup process.
  • SQL Databases – Includes MySQL databases in the backup process. You can choose to backup up databases in separate accounts, the master MySQL directory, or both.
  • Backup Raw Access Logs – Includes the Apache raw access logs in the backup.
  • Backup Type – Select what type of backup you need.
  • FTP Backup Host – Enter the domain name of the FTP backup host (only required if Remote FTP Server is enabled).
  • FTP Backup User – Enter the user name to use on the FTP backup host (only required if Remote FTP Server is enabled).
  • FTP Backup Pass – Enter the password to use on the FTP backup host (only required if Remote FTP Server is enabled).
  • Backup Destination – Enter the location of backups in the available field. This should be a dir/NFS/coda mount with at least twice the space of all your /home* partitions.

WARNING: Do not set this to your /home directory.

4 Click on Save.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: [email protected]. We are also available to you through our phone and live chat system 24/7/365.

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