If you would like to upgrade or downgrade your plan, you can do so in your billing control panel. You will see an icon then you can click on it to change the plan. If you would like to switch to a plan that is not listed in your options, please email billing@hivelocity.net letting them know your account username, the plan you are currently on, and then the plan you would like to change to. It will be changed and you will receive a response when it is completed.

Hivelocity FAQ

How do I change my Personal Information?

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Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.

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