This week we received a notification from one of our transit providers, Time Warner Telecom, regarding maintenance they will be performing in the Tampa area on August 16th.  Hivelocity maintains 5 transit providers so this maintenance is not expected to cause any outages to our network.  Level3, Global Crossing, GTT and Cogent will continue to serve traffic as normal.  Only our TWTC transit will be affected and only for 20-30 minutes.  No customer action is required.  We are passing this information along solely forto keep you fully apprised of events in our data center and on our network.

 

Below is the relevant excerpt from the maintenance window received from TWTC;

 

*** Upgrade current operating system on routers. Part of network plan for data network to operate on current and stable operating system. Each market router will be upgraded sequentially; so services provided on different edge devices will not be impacted  .

 

 

tw telecom MarketTampa
DescriptionSoftware – Upgrade/Downgrade
Start Time08/16/2013 10:00:00 PM (Mountain Time)
End Time08/17/2013 4:00:00 AM (Mountain Time)
Estimated Downtime20 to 30 minutes

 

 

August 17, 2013 Update:   TWTC maintenance is complete.  Work was accomplished within the 30 minute window and impact on customers was zero as expected.

Leave a Comment

Your email address will not be published. Required fields are marked *

Related Articles

AMD EPYC logo header image
In the Datacenter

Why AMD EPYC?

At Hivelocity, we’re not one to play favorites with hardware. While our technicians have their individual preferences, as a whole, we know the best solutions are the ones that best fit the needs of our clients. That said, there is certainly value in the comparative metric tests available through SPEC …

Continue read

Rapid Restore

Backup your entire server’s data every night and have access to 5 days of rolling restore points.  Restore your server’s data, OS and configuration any time you need it.

Our Rapid Restore service saves the day during accidental data loss, hardware failures and virus contraction. Simply pick your recovery point and restore the data from that day. 

DDoS Protection

While our competitors may advertise DDoS protection, most often, they are merely implementing easily evaded router rules or simply black-holing targeted servers. They consider this “DDoS protecting their network.” However, neither of these solutions should give comfort to any online business. Should your site be attacked, chances are likely both of these options will end with your server being taken offline. At Hivelocity, we take the responsibility of keeping your servers online very seriously. For this reason, we offer two very serious forms of DDoS protection.

FREE

Every solution we provide includes our Filtering Edge of Network System (FENS). FENS is a series of proprietary systems that proactively monitors and protects the entire Hivelocity Network from most common Denial of Service (DOS) and Distributed Denial of Service (DDoS) attacks.

$15/MONTH PER SERVER

For an extra fee, you can enhance your server’s protection further with the addition of our Server Defense System. Our Server Defense System sits in front of your server, inspecting inbound data and looking for malicious traffic. The moment an attack is detected, it instantly begins scrubbing each data packet. Hivelocity’s Server Defense System delivers business continuity even in the face of massive and complex attacks.

Our Server Defense System is like adding an alarm and armed guard to your business, alerting you to and destroying anything attempting to jump that fence. Our Server Defense System utilizes internally developed proprietary systems in addition to Corero’s Threat Defense Smartwalls for data packet scrubbing. Each of our data centers is a scrubbing center with Corero Smartwalls on-premise, allowing us to provide on-prem zero-lag data scrubbing.

SSL Certificates

The security of your online commerce and protecting your customers’ data is as important to us as it is to you. When your customers see the green bar, they will know their connection to you is protected. We offer single domain, multi-domain, and wild-card certificates.

We offer industry leading 128-bit encryption certificates, allowing you to conduct e-commerce with complete security. Inspire confidence in your customers by displaying any number of seals and indicators certifying that your site is secure.

Load Balancing

Adding this service to two servers with identical content will allow you to distribute your load evenly across your hardware. Don’t lose business because you couldn’t handle the demand. Load balance and handle your biggest resource spikes with ease.

Firewalls

Stop attacks, prevent unauthorized access, and achieve regulatory compliance. Our Juniper hardware firewalls offload the work so your server never has to consume resources protecting itself from malicious traffic. A single firewall can be used to protect multiple servers.

Cloud Storage

Cloud storage offers users redundancy and easy accessibility, ensuring your data remains secure and readily available. Scale to as much as you need for only a 20¢/GB.

Cloud Storage is distributed and replicated across many servers, protecting your data from hardware failure. Highly scalable, it can handle thousands of client connections via TCP/IP. Connect to your virtual drive with SFTP, FTP, and SSHMount and in the future NFS and AFP. Cloud Storage is based on a stackable design which is upgradeable up to 2TB per instance.