Solution Portability Program
Boost Performance, Efficiency, and Your Bottom Line.
The Hivelocity Solution Portability Program
At Hivelocity, our commitment is to empower customers with the perfect platform and environment for their unique workloads. As a trusted partner, we structure contract terms to invest deeply in infrastructure and resources that support the reliable, high-performance services our customers depend on. But we also know that business needs evolve. If you’re a Hivelocity customer looking to adjust your environment for peak performance or better workload alignment, we're here to explore options
— even if your current services have minimum contract terms.
Flexibility is part of our promise to keep you agile and ahead
In select cases, Hivelocity offers a unique benefit we call Solution Portability — an opportunity for customers to transfer their existing contract terms to a new agreement, tailored for upgraded services. Solution Portability is a flexible option available at Hivelocity’s discretion, allowing customers to adapt and grow with us. Eligibility depends on meeting specific criteria and conditions outlined below, but for those who qualify, it’s a seamless path to greater possibilities.
To Qualify
The MRC for the new service will have to be equal to or greater than what the client is currently contracted for. Client will be responsible for paying any additional incurred charges which could also include migration fees.
Current Contract
Solution Portability is subject to a minimum committed term equal to or greater than the current term on the Porting Solution, and a minimum of 12 months*.
*Access Solution Portability Details
Review and Approval
All solution portability offers are subject to Hivelocity financial review and approval.
