Our server management solutions offer remarkably comprehensive support at any layer from software, hardware to network layer. In order to use this service you must utilize a qualifying control panel. Our skilled technicians are within feet of your server(s) and are available to assist you 24/7/365.

		Silver $30	Gold $50	Platinum $99	Titanium $199
Network & SLA's
24/7/365 Hands/Eyes Console Access
Root/Administration Access
Ping Monitoring
Service Monitoring (up to xx services)			3	5	10
Server Administration			1hr	2hr	4hr
Response Time SLA		3hr	2hr	1hr	30min
Remote Access
KVM over ip access (Always on)
KVM over ip access (24 hours per month)
KVM over ip access (2 hours per month)
Priority Escalation
OS Reloads		$20	Free	Free	Free
Remote Reboot
Security & Administration
OS updates, hardening and patches
Check and clean the mail queue
Exiscan installation and configuration
Hard Disk checking tool
Mailmon - Sendmail monitor
ClamAV installation and configuration
Snort w/Acid configuration
Apf with antidos capability - Optional
Mod_security module for Apache - Optional
MailScanner install and configuration Optional Checking for root kits Scan for root kit on the server
Check logs and block all suspect ips
Check server load and partitions to perform maintenance activities Check /proc for hidden or unwanted processes
Clean up unwanted files from /tmp
Scan server for *.c or binary files (which have possible security issues)
Scan for Trojan Horses
Check tcp connections and make sure no unwanted ips or ports are listed
Set cron jobs to remove log files
PSAD - Port Scan Detector
PMON - Network socket monitor BFD - Brute force detection