CAREERS
Looking for a great place to work?
We are always looking for bright people with a knack for technology and a hunger for success to add to our team. If you are looking to join a growing technology company we need your resume today!
Great Benefits
- Comprehensive health, dental, and vision
- Life insurance and disability benefits
- 401K with 4% match
- Generous and flexible paid time off
- Professional Development Opportunities
- Competitive Compensation Package
Voted one of the Best Places To Work by the Tampa Bay Business Journal
Current Openings
Director of Data Center Operations
Full job description
Director, Data Center Operations
Reporting to: SVP, Operations
Full-Time Exempt
The Director of Data Center Operations provides strategic leadership, operational oversight, and business expertise to support the comprehensive facilities needs of Hivelocity. This role is responsible for integrating financial planning, master site development, and project execution with day-to-day facilities operations. This includes managing infrastructure maintenance, data center performance, and business continuity/disaster recovery protocols across all owned and leased properties.
In addition to overseeing daily operational activities, issue resolution, RFOs/RCAs, and compliance with company policies and procedures, this individual will serve as the technical escalation point for infrastructure-related concerns.
This role manages multi-million-dollar annual capital and operational budgets and requires strong judgment, strategic thinking, and effective decision-making capabilities. The ideal candidate will possess exceptional leadership and team-building skills, excel in collaborative environments, and demonstrate strong interpersonal, negotiation, analytical, and communication abilities. Success in this position requires a customer-focused approach, high integrity, and the ability to lead through influence.
Key Responsibilities
- Develop and implement facilities policies, procedures, and organizational structures aligned with senior leadership direction and in compliance with federal, state, and local regulations.
- Lead the development and execution of both short- and long-term operational strategies aligned with company growth and profitability goals, with a focus on cost control, quality, safety, and sustainability.
- Oversee the creation and management of operating budgets for each data center within the assigned region.
- Ensure expenditures are aligned with budgetary goals and corporate financial requirements.
- Provide leadership through Data Center Managers and other key personnel to ensure proactive delivery of services including space planning, power/cooling management, capital project execution, maintenance, and disaster recovery.
- Collaborate cross-functionally with regional leaders and business unit heads to maintain and elevate operational standards.
- Participate in contract negotiations for improvements and upgrades on owned and leased properties.
- Serve as a key decision-maker for major operational procedures, problem resolution, and cost approvals.
- Foster positive communication and relationships across all levels of staff and executive leadership.
- Use benchmarking and industry KPIs (e.g., ITIL, IFMA standards) to assess and enhance operational efficiency across all facilities.
- Ensure ongoing compliance with government regulations and obtain necessary certifications and permits.
- Represent the company in community and industry organizations through active participation and networking.
- Contribute to M&A due diligence efforts by evaluating potential facility operations.
- Travel to facilities as required—approximately 20% travel, with a minimum of quarterly site visits.
Basic Qualifications
- Minimum 10 years of experience in facilities or data center management, engineering, or related field.
- At least 5 years of experience leading teams, including virtual management across distributed locations.
- Strong understanding of applicable regulations and working knowledge of electrical/mechanical systems, maintenance standards, and safety/environmental codes (OSHA, EPA, DOT, ADA, NFPA).
- Proficient in building codes, construction/development practices, and project management.
- Technical familiarity with systems such as UPS, HVAC, generators, switchgear, and structured cabling.
- Experience managing P&L responsibilities and developing financial models and budgets.
Preferred Qualifications
- Bachelor’s degree in business, Engineering, Architecture, or a related field—or equivalent experience.
Preferred Location: Chicago, IL / Orangeburg, NY / Tampa, FL / Dallas, TX
No Recruiters. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to us, including unsolicited resumes sent to any Hivelocity mailing address or email address, or directly to Hivelocity employees will be considered Hivelocity property. Hivelocity will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Day shift
Education:
- Bachelor’s (Preferred)
Experience:
- Data Center Management: 10 years (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: Remote
Sales Development Representative
Full job description
Title: Sales Development Representative
Department: Sales Team
Full-time / Exempt
Company Overview
With over 21 years in business, Hivelocity is a privately held company that delivers bare metal, enterprise cloud, virtual servers, and colocation solutions. Hivelocity operates in over 50 locations across 6 continents, providing global reach for its customers. Since 2002, we have built our foundation around a world class network, 24/7 U.S. based customer service, and enterprise-grade security.
Job Summary
As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The SDR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for boosting top-line revenue growth, customer acquisition levels, and profitability.
Key Responsibilities
- Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward.
- Conduct cold calls and email to generate new sales opportunities.
- Identify the needs of prospects, and suggest appropriate products or services.
- Quickly build relationships with prospects to qualify leads as sales opportunities.
- Proactively seek new business opportunities in the market.
- Set up meetings or calls between (prospective) customers and sales executive.s
- Report to sales manager with weekly, monthly, and quarterly result.
Requirements and Qualifications
- 1 – 3 years’ of experience in sales, with a track record of exceeding lead targets.
- Strong communication skills via phone and email.
- Proven, creative problem-solving approach and strong analytical skills.
- Strong desire and ability to move up within a sales organization.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development opportunities.
- A dynamic and inclusive work environment.
No Recruiters. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to us, including unsolicited resumes sent to any Hivelocity mailing address or email address, or directly to Hivelocity employees will be considered Hivelocity property. Hivelocity will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Work Location: Austin, TX 78701
Work Schedule: On-site 4 days per week (1 day remote)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Austin, TX 78701 (Required)
Ability to Relocate:
- Austin, TX 78701: Relocate before starting work (Required)
Work Location: In person
Network Engineer II
Full job description
Network Engineer II
Department: Networking
Manager: Networking Engineer
Regular Full-Time / Exempt
The Network Engineer II is responsible for making sure Hivelocity’s networks are tuned to optimum performance, delivering required information to end-users. This position works closely with multiple other teams to collaborate on new projects with network considerations.
Key Responsibilities
- Responsible for network design and implementation of network infrastructure.
- Perform network assessments and capacity planning.
- Configure and optimize network hardware and software.
- Troubleshoot complex network issues and provide solutions.
- Collaborate with cross-functional teams on network projects.
- Configure new peering sessions and audit broken sessions.
- Manage IP routing and GeoIP updates.
- Peering session maintenance and high bandwidth peer management.
- Process new hardware and network infrastructure documentation.
- Ability to read and understand Visio documentation.
- All other duties as assigned by management.
Skills
- Proficiency in network design and implementation.
- Experience with network planning and performance tuning.
- Strong analytical and problem-solving skills.
- Intermediate to advanced configuration skills.
- Certifications like Juniper JNCIS-Junos.
Requirements & Qualifications
- Bachelor’s degree in computer science, Management of Information Systems, or related degree, or equivalent education and work experience.
- 3 – 5 years Networking experience.
- Ability to work in a 24/7/365 scheduled and on-call environment.
- Must be able to manage multiple priorities.
Physical Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use their hands to complete various job functions. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Must be able to read and understand color codes on components, wiring and equipment. Must be able to operate hand tools.
- The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or more up to 50 pounds, and occasionally lift and/ or more up to 100 pounds.
- The intent of this position description is to provide a representative summary of the major duties and requirements performed by the incumbents of this position. The incumbents may be required to perform other job-related tasks other than those specifically presented in this description.
No Recruiters. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to us, including unsolicited resumes sent to any Hivelocity mailing address or email address, or directly to Hivelocity employees will be considered Hivelocity property. Hivelocity will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Computer networking: 3 years (Required)
Work Location: Remote
Network Administrator I
Full job description
Job Title: Network Administrator I
Department: Networking
Regular Full-Time / Exempt
The Network Administrator I is primarily focused on maintaining and managing Hivelocity’s network systems, ensuring networks run smoothly and efficiently. This position handles day-to-day network operations, monitoring, and basic troubleshooting.
Key Responsibilities
● Monitor network performance and connectivity.
● Perform routine network maintenance and updates.
● Assist in the setup and configuration of network hardware.
● Provide first-level troubleshooting for network issues.
● Maintain network documentation and logs.
Skills
● Basic understanding of networking principles (TCP/IP, DNS, DHCP).
● Familiarity with network hardware (routers, switches, firewalls).
● Basic configuration and troubleshooting skills.
● Excellent communication and documentation skills.
Requirements and Qualifications
● Bachelor’s degree in Computer Science, Management of Information Systems, or related degree, or equivalent education and work experience.
● 2 – 3 years of networking experience or NOC experience.
● Entry-level certifications (e.g., CompTIA Network+, Juniper JNCIA-Junos)
● Ability to work in a 24/7/365 scheduled and on-call environment.
● Must be able to manage multiple priorities.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to complete various job functions. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Must be able to read and understand color codes on components, wiring and equipment. Must be able to operate hand tools.
The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or more up to 50 pounds, and occasionally lift and/ or more up to 100 pounds.
The intent of this position description is to provide a representative summary of the major duties and requirements performed by the incumbents of this position. The incumbents may be required to perform other job-related tasks other than those specifically presented in this description.
No Recruiters. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to us, including unsolicited resumes sent to any Hivelocity mailing address or email address, or directly to Hivelocity employees will be considered Hivelocity property. Hivelocity will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to work in a 24/7/365 scheduled and on-call environment?
Work Location: Remote
QA Tester
Full job description
QA Tester
Department: SQA
Reporting to: Engineering Manager / Software Development
Full-Time Exempt
Overview
We are seeking a QA Tester to join our rapidly growing data center business. Your primary function is to ensure the quality of newly shipped software features and to act as the liaison for bug reports and feature requests to internal and external stakeholders.
A successful candidate will have a passion for details, breaking things and collaboration. Your daily routine will involve conversations with multiple stakeholders across the company all the way up to the executive suite. You will participate in daily standups as an equal member of a software development team and play an integral role in the delivery of enterprise quality software. This offer is a fantastic opportunity to be a part of rapidly growing company with great benefits, rewarding challenges, and a flexible schedule.
Key Responsibilities
- Coordinate with development team to create and execute testing plans on updates to our customer portal, REST API, store, and website.
- Conduct feature testing and regression for tasks
- Document and communicate bugs discovered during the QA process back to the development team.
- Manage and communicate incoming bug and feature requests from internal and external stakeholders in Jira.
- Communicate updates on issues and feature requests to external and internal stakeholders
- Manage release notes in Confluence for new changes.
- Create articles in service desk knowledge-base to deflect duplicate feature requests and bug reports.
- Contribute to tactical discussions on QA process improvements.
- Be the point of escalation on bug reports from internal clients (bug ambassador)
- Performs additional duties as assigned.
Requirements and Qualifications
- Bachelor’s Degree in Business/IT or related subject preferred
- 1-4 years QA test experience and customer service
- Prior experience working in the hosting industry or in an IT department
- Experience working within a software team and directly with developers
- Experience in Quality Assurance practices in an Agile methodology environment
- Experience with Jira, Microsoft suite, Confluence required
- High level knowledge of Github, Jenkins, developer terminology preferred
- Experience testing REST APIs preferred.
- Excellent communication skills, interpersonal skills, detail oriented, takes initiative
- Familiar with the hosting industry and cloud services.
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- People-oriented — enjoys interacting with people and working on group projects
- Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
- Detail-oriented — would rather focus on the details of work than the bigger picture
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
No Recruiters. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to us, including unsolicited resumes sent to any Hivelocity mailing address or email address, or directly to Hivelocity employees will be considered Hivelocity property. Hivelocity will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Quality assurance: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: Remote
Project Coordinator
Full job description
Project Coordinator
Department: Service Delivery/Project Management
Regular Full-Time / Exempt
Key Responsibilities
- Project Planning: Independently plan and organize project activities, timelines, and resources to ensure successful project execution.
- Communication: Serve as the primary point of contact for project-related inquiries, providing regular updates and facilitating communication between team members and stakeholders.
- Task Management: Coordinate and prioritize project tasks, tracking progress and ensuring deadlines are met in accordance with project requirements.
- Resource Allocation: Work independently to allocate resources and materials as needed to support project activities, optimizing efficiency, and minimizing waste.
- Documentation: Maintain accurate project documentation, including meeting minutes, progress reports, and action item lists, to ensure transparency and accountability.
- Risk Management: Identify potential risks and develop proactive mitigation strategies to minimize project disruptions and ensure successful outcomes.
- Continuous Improvement: Proactively identify areas for process improvement and implement best practices to enhance project efficiency and effectiveness.
- Stakeholder Engagement: Build and maintain positive relationships with internal teams, external vendors, and clients, fostering collaboration and driving project success.
Requirements and Qualifications
- Bachelor’s degree in business administration, Engineering, or related field preferred.
- Previous experience in project coordination or related roles is beneficial but not required.
- Strong organizational and time management skills, with the ability to work independently and prioritize tasks effectively.
- Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
- Ability to adapt to new technologies and tools.
- Detail-oriented mindset with a commitment to accuracy and thoroughness.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Self-motivated with a proactive attitude and a willingness to take initiative.
Must reside in the United States and be authorized to work in the United States.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Remote
No Recruiters. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to us, including unsolicited resumes sent to any Hivelocity mailing address or email address, or directly to Hivelocity employees will be considered Hivelocity property. Hivelocity will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Remote
Product Manager
Full job description
Product Manager
Department: Product Management
Regular Full-Time / Exempt
Hivelocity is seeking a Product Manager to join our team!
As a Product Manager at Hivelocity, you’ll play a key role in shaping the future of Cloud, Infrastructure, and Managed Services for enterprise organizations. This role is ideal for someone passionate about building next-generation solutions that bridge bare metal, VPS/VDS, connectivity and cloud environments into a seamless, automated ecosystem.
You’ll have the opportunity to challenge the status quo by defining how modern organizations deploy, scale, and manage mission-critical workloads across hybrid and multi-cloud infrastructures.
Your Role and Responsibilities
As Product Manager – you will:
- Develop strategy for the next-generation cloud and infrastructure services and the launch of new capabilities for Hivelocity.
- Perform market research to identify new opportunities including competitive research and analyst reports to make strategic recommendations for future solution direction.
- Regularly solicit client feedback, understand their initiatives, and gather new requirements to enhance existing and build new client facing services and solutions.
- Work collaboratively with Engineers, Solutions Architects, Account Executives, Operations, PMO, Legal, and Marketing to create scalable and robust offerings.
- Engage with marketing in creation of communication strategy, identifying routes to market, and be responsible for enabling the Solutions Architects, Account Executives, and Business Development Managers.
- Evangelize Hivelocity Solutions and capabilities to the computing community and social media platforms.
- Participate in Pre-Sales activities inclusive of preparatory discussions, client meetings, and assist Solution Engineers with Requests for Proposals (RFP’s).
- Provide pricing guidance to sales team ensuring solutions align with corporate margin and revenue targets.
- Work with Leadership to identify opportunities to deliver a consistent quality of service for solutions through the use of repeatability and automation wherever possible.
- Be a cross-functional team leader to ensure release readiness across the numerous stakeholders
- Successful candidates will possess a unique blend of business and technical savvy, a big-picture vision, a user-centric viewpoint, the drive to maximize market opportunities by designing and developing new offerings and capabilities
Successful individuals in this role have the experience and knowledge to support both the sales of new business opportunities and understand the complexity of the delivery of services to clients. They must understand large and complex services engagements in their area of expertise, including the appropriate methods and skills needed to solve business problems in the client’s organizations. They identify new business opportunities, creatively participate in the development and sales of solutions, and assist the Account Executive and Solutions Engineers in winning the business.
The Ideal Candidate will possess:
- Experience with solution development of MSP services
- Industry certifications such as AWS, Azure, VMware.
- Experience with software and tools used by MSPs to support customer requirements
- Experience with cloud computing/virtualization technologies including VMware and RedHat OpenShift.
- Demonstrated ability to learn new and complex technologies so that concepts can be communicated at all levels of the organization
- Outstanding oral and written communication skills, problem solving and analytical skills
- Experience evaluating, selecting and integrating 3rd party software and services
- Experience with market sizing, segmentation and competitive intelligence
- Knowledge of and demonstrated expertise in cloud and infrastructure technologies.
- Honed analytical skills and highly developed communication skills
- Experience building financial pricing and profitability models
- Experience with the PLM methodologies and practices
- Experience in formulating and writing user stories and acceptance criteria of feature requests required for new service development
- Experience working with legal counsel in the development of terms of service and service level agreements
- Experience working on software requirements for interdependent suite of products strongly desired
- BS/BA degree in Computer Engineering, Business Administration or related discipline or equivalent experience, Masters degree preferred
- 10+ years in technology product marketing or product management experience, SaaS or IaaS product experience a plus
No Recruiters. We will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to us, including unsolicited resumes sent to any Hivelocity mailing address or email address, or directly to Hivelocity employees will be considered Hivelocity property. Hivelocity will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Product management: 10 years (Required)
Work Location: Remote
Interviewing with Hivelocity.
Application Review
All applications are carefully reviewed by a member of our hiring team. If you are selected to move forward, a recruiter will contact you within two to three weeks to schedule an interview via Microsoft Teams.
Recruiter Interview
A member of our HR team will conduct an initial 15-minute phone screen interview via Microsoft Teams. This conversation will include a few questions to help determine whether the applicant is a strong fit for the role.
Hiring Manager Interview
If selected to move forward, the recruiter will schedule a 45-minute interview with the hiring manager.
Team Interview
Candidates will have the chance to meet with team members and gain a better understanding of the role and company culture. This stage also allows us to evaluate how well the candidate’s experience and approach align with the team’s needs.
Offer Extended
Successful candidates will receive a formal offer outlining compensation, benefits, and other key details of employment.
Becoming Part of Our Team!
Once the offer is accepted, new hires are equipped with the necessary tools and guided through a structured onboarding process to ensure a smooth transition into their role.
Application FAQ.
Do you offer remote, hybrid, or on-site roles?
Our positions vary by department and role. Some roles are fully remote, others are hybrid, and certain positions require on-site presence. Each job posting specifies the work arrangement for that role.
How long does it take to hear back after applying?
Typically, candidates can expect to hear from us within two to three weeks after submitting an application. Timelines may vary depending on the role and number of applicants.
Can I be considered for more than one position at a time?
Yes, you are welcome to apply for multiple roles that align with your skills and experience. Our team will review each application individually.
Will someone review my application personally?
Yes. Every application is carefully reviewed by a member of our hiring team to ensure fair and thorough consideration.
How should I prepare for a video interview?
We recommend reviewing the job description, researching our company values, and preparing examples of your past experience that align with the role. Ensure you have a quiet space and a stable internet connection for the interview.
What does your employee benefits package include?
Our benefits package includes competitive compensation, health and wellness programs, retirement savings options, paid time off, and other perks designed to support both your professional and personal well-being. Specific details are shared during the hiring process.
How do you support professional growth and development?
We offer opportunities for ongoing learning through training programs, mentorship, and access to industry resources. We also encourage career advancement through internal mobility and skills development initiatives.
How will I know if an offer I receive is legitimate?
All official offers will come directly from our HR team via a verified company email address. If you are ever unsure about an offer, please contact HR directly before sharing any personal information.