cPanel Migrations & Custom Server Migration Application

HIVELOCITY SERVER TO SERVER MIGRATION QUESTIONNAIRE & PROCESS DETAIL

This form is meant to help us ensure your server’s migration to Hivelocity goes smoothly and that each party (you & Hivelocity) has all the information required to accomplish this. We require specific information prior starting a migration process that will allow us to investigate your existing system and create a migration plan. We are able to migrate 90% of servers without issue, however, there are variables that may result in us turning down a migration job.

Examples of factors that could cause a migration issue are and not limited to the following:

  • Source server has corrupted data.
  • Source server OS is diferent than target, old and unsupported.
  • Data to be migrated exceeds 2000GB.
  • Source server hardware problems interrupting or retarding transfer of data.
  • Source server is infected and unable to be cleaned.
  • Custom configurations
  • File sizes. Migrating many small files takes much longer than transferring fewer large files.

INFORMATION REQUIRED FOR MIGRATION EVALUATION

SOURCE SERVER HARDWARE SPECS

APPLICATION TESTING

DNS AND REGISTRAR IP ADDRESSES

(It’s likely the IP addresses within the zone file records may need to be updated to reflect newly assigned IPs on your new server. Part of our migration would be to work with you to get these IP addresses updated.)

OUR DATA MIGRATION PROCESS

Note: All migrations require some manual processes. Since there are DNS and IP changes that generally happen during migrations there is a possibility of downtime. Our goal is to minimize this as much as possible. After we analyze your existing servers we will make recommendations to help eliminate or minimize any service outage. If downtime is unavoidable then we will create a scheduled plan with you to ensure you can appropriately notify your customers of any maintenance windows that we schedule.

1. Once we receive the answers to our questions above, our migration team will inform you via email if your server is likely to qualify for our migration service (90% of servers do).

2. We will request login credentials to your server via a secure & encrypted support ticket for a final inspection and final approval.

3. Upon final approval we will inform you that we are ready to start the migration at your direction within the same support ticket opened in step 2.

4. We will begin migrating your server’s data to your new Hivelocity server. Most migrations are completed within several hours but this can vary depending on the amount of data, location of source server and the connection speed available to us at your data source. We will provide you with an initial estimated migration time within the first 90 minutes of starting the data transfer.

5. We will need to perform one final data sync after we have completed the migration of data. This final data sync will update your new server with any read/writes performed after we started the initial data grab.

6. It will be important that you and Hivelocity coordinate closely during stages 4 and 5. Once we complete stage 5 you will be instructed to update your IPs and DNS information to complete the transition of serving your data of your new Hivelocity server. This can be accomplished seamlessly with little to no downtime but it must be a coordinated effort to achieve.

Rapid Restore

Backup your entire server’s data every night and have access to 5 days of rolling restore points.  Restore your server’s data, OS and configuration any time you need it.

Our Rapid Restore service saves the day during accidental data loss, hardware failures and virus contraction. Simply pick your recovery point and restore the data from that day. 

DDoS Protection

While our competitors may advertise DDoS protection, most often, they are merely implementing easily evaded router rules or simply black-holing targeted servers. They consider this “DDoS protecting their network.” However, neither of these solutions should give comfort to any online business. Should your site be attacked, chances are likely both of these options will end with your server being taken offline. At Hivelocity, we take the responsibility of keeping your servers online very seriously. For this reason, we offer two very serious forms of DDoS protection.

FREE

Every solution we provide includes our Filtering Edge of Network System (FENS). FENS is a series of proprietary systems that proactively monitors and protects the entire Hivelocity Network from most common Denial of Service (DOS) and Distributed Denial of Service (DDoS) attacks.

$15/MONTH PER SERVER

For an extra fee, you can enhance your server’s protection further with the addition of our Server Defense System. Our Server Defense System sits in front of your server, inspecting inbound data and looking for malicious traffic. The moment an attack is detected, it instantly begins scrubbing each data packet. Hivelocity’s Server Defense System delivers business continuity even in the face of massive and complex attacks.

Our Server Defense System is like adding an alarm and armed guard to your business, alerting you to and destroying anything attempting to jump that fence. Our Server Defense System utilizes internally developed proprietary systems in addition to Corero’s Threat Defense Smartwalls for data packet scrubbing. Each of our data centers is a scrubbing center with Corero Smartwalls on-premise, allowing us to provide on-prem zero-lag data scrubbing.

SSL Certificates

The security of your online commerce and protecting your customers’ data is as important to us as it is to you. When your customers see the green bar, they will know their connection to you is protected. We offer single domain, multi-domain, and wild-card certificates.

We offer industry leading 128-bit encryption certificates, allowing you to conduct e-commerce with complete security. Inspire confidence in your customers by displaying any number of seals and indicators certifying that your site is secure.

Load Balancing

Adding this service to two servers with identical content will allow you to distribute your load evenly across your hardware. Don’t lose business because you couldn’t handle the demand. Load balance and handle your biggest resource spikes with ease.

Firewalls

Stop attacks, prevent unauthorized access, and achieve regulatory compliance. Our Juniper hardware firewalls offload the work so your server never has to consume resources protecting itself from malicious traffic. A single firewall can be used to protect multiple servers.

Cloud Storage

Cloud storage offers users redundancy and easy accessibility, ensuring your data remains secure and readily available. Scale to as much as you need for only a 20¢/GB.

Cloud Storage is distributed and replicated across many servers, protecting your data from hardware failure. Highly scalable, it can handle thousands of client connections via TCP/IP. Connect to your virtual drive with SFTP, FTP, and SSHMount and in the future NFS and AFP. Cloud Storage is based on a stackable design which is upgradeable up to 2TB per instance.