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Users Can Access Web Server but Not the Contents on Web Server ?

Verify the Authentication and Encryption Levels on the Web Server
1. Right click the My Computer icon on the desktop, and then click Manage.
2. In the Computer Management dialog box, expand Services and Applications.
3. Double-click Internet Information Services.
4. Right-click the Web site, and then click Properties.
5. On the Directory Security tab, under anonymous access and authentication control, click Edit.
6. Verify that the correct authentication and encryption settings are set at the server.

Verify the Web Sharing Permissions
1. Right click the My Computer icon on the desktop, and then click Manage.
2. In the Computer Management dialog box, expand Services and Applications.
3. Double-click Internet Information Services.
4. Right-click the default Web site, and then click Properties.
5. On the Directory Security tab, under anonymous access and authentication control, click Edit.
6. Verify that the appropriate client access settings are set, such as the following permissions:
• Read files
• Write
• Directory browsing
• Run scripts

Verify That IP Address and Domain Name Are Not Set to Deny Access
1. Right click the My Computer icon on the desktop, and then click Manage.
2. In the Computer Management dialog box, expand Services and Applications.
3. Double-click Internet Information Services.
4. Right-click the default Web site, and then click Properties.
5. On the Directory Services tab, under IP Address and Domain Name Restrictions, click Edit.
6. Verify that the IP address and Domain name Restrictions are not set to Deny.

Verify That the Root Folder and All Files Are Present and Intact
1. Right click the My Computer icon on the desktop, and then click Manage.
2. In the Computer Management dialog box, expand Services and Applications.
3. Double-click Internet Information Services.
4. Right-click the default Web site, and then click Open.
5. Verify that the \Inetpub\wwwroot\ folder is intact and that it includes all of the necessary .html files for the Web site.

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Managed Services
at Hivelocity

Bare Metal Shouldn’t be a Grind
Let Hivelocity take the busy work out of your daily server maintenance with our Managed Services plans. Choose from 1 of 6 different managed service offerings. Standard and Premium plans available.

Questions about something specific? Chat now with one of our expert account managers and learn which plan is right for you and your customers!

With Managed Server Technicians on-site 24/7/365, your server is always in good hands.