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Suspending or Unsuspending Accounts


WebHost Manager enables you to suspend problematic accounts. Suspension simply means that no web site pages are served to accounts, no FTP connections are accepted, and all email is blocked. Suspension is the first step in dealing with problematic accounts. If the problems can not be resolved, the account may need to be terminated.




1 To access the Account Functions Menu, click on Account Functions, on the main screen of your WebHost Manager interface.

2 Click on Suspend/Unsuspend an Account.

3 Click on the required domain or user name in the displayed list.

4 If you are suspending an account, enter a brief description of why the account is being suspended in the field next to Reason.

5 If you do not wish for the Reseller who owns the account you are suspending to be able to unsuspend it, click on the Disallow resellers from unsuspending tick box.

6 Click on the Suspend button to suspend the account or the UnSuspend button to unsuspend the account.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your account or if you are on the go, please reach out from your valid account email to us here at: We are also available to you through our phone and live chat system 24/7/365.