See what I am using and being charged extra for
You will login at our site https://my.hivelocity.net/auth/login using your login and password. Once you have logged in, you will see on the left side, different …
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Latest articles for category: Customer Service
Change my plan
If you would like to upgrade or downgrade your plan, you can do so in your billing control panel. You will see an icon then …
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Acceptable Use Policy AUP HiVelocity.net’s services may be used for lawful purposes only. Unacceptable practices include but are not limited to: drug dealing; attempting without …
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I do not see an icon for bandwidth under “my servers” in my.hivelocity.net
The most common reason for this is your billing password is not synched with our bandwidth graphing software. If you do not see your bandwidth …
How do I access the legacy support system
If you wish to review tickets you have posted in the legacy support system you can login to it at https://support.hivelocity.net/index.php The username and password …
Showing 23 - 29 of 29 articles